FAQs & Tips
Frequently Asked Moving Questions
What services do you provide?
We provide packing, moving, storage, unpacking & cleaning services. We offer local and long distance moves.
What time should I expect our moving team to arrive?
Your moving team will arrive between 8:30am & 9:30am and will call you the morning of before leaving our warehouse.
Can I leave clothes in my dresser drawers?
Yes, in most cases the clothes can stay in the dresser drawers. Antique furniture can be more delicate though and it is best to take the clothes out.
What form of payment do you accept?
We accept cash, check and credit cards. (Visa, Master Card, Discover & American Express) Please be advised there is an additional 3% added to all bills if paid with a credit card.
When do you pack and clean the house?
The pack is done typically the day before your move. However if it is a larger job sometimes we will spend a few days packing leading up to the day of your move.
Do you provide wardrobe boxes for my clothes?
We do provide used wardrobe boxes at no cost to you as long as they are emptied before the moving team leaves after the unloading of your items. If you choose to have new wardrobes the cost is $16.00 per box which will be added to your total bill.
Does your company provide insurance and if so is there an additional cost?
We do provide insurance for each item at .60 cents per pound per item at no additional cost to you. You also have the option of purchasing extra insurance through BAKER INSURANCE.
Do I have to disassemble my furniture or my beds before the moving team arrives?
No, our teams of movers come fully equipped with tools to disassemble and reassemble all furniture and beds.
Do you offer free estimates?
What is the best time or day of the week to move?
Weekends are usually the busiest moving times. It is best to schedule moves on a weekday. The best time frames are usually mid-morning to early afternoon. Weather can be a contributing factor.
Do you do last-minute moves?
Yes. Just give us a call and we will do our best to take the stress out of that last-minute move.
Does D.C. Moore & Son perform large office moves?
At D.C. Moore & Son, no job is too large or small. Contact us with your specific needs.
How Do I Make My Move Go Faster?
Our team will do everything possible to make your move fast yet safe. You can always help by boxing up all loose ites, keep kids and pets out of the way. Or you can have us pack, unpack, and do a thorough clean-up afterwards. Give us a call for a FREE moving quote.
Do you supply references?
Yes, we will be more than happy to supply you with a list of some of our many satisfied customers. Remember, we are Central Florida’s most recommended mover.
How much advance notice do you need?
The more advance notice you give us the better we can serve you. If you can help it, don't wait to the very last minute to get a quote. We can help you with packing, unpacking, and cleaning up. So call us today!
6-8 weeks preparation
- Now is the time to contact your mover. Call D.C. Moore to get a moving quote for any service required on your move day.
- One of our team members will come out to inspect your current location and look into requirements for the move. Our estimators provide you with a moving quote and full documentation regarding our services.
- Be sure to fully read all documentation provided by our moving staff and use this time to ask any questions you might have.
4-6 weeks: Setting Up Moving Services
- Make a list of important documents you have and need to take with you, check off each document as you find them. Keeping these documents in a folder or security deposit box will ensure that you can easily put your hands on them again when needed.
- Any old mail should be shredded and disposed of.
- Notify the post office that you are moving. A Change of Address form is available at the United States Postal Service website.
- Ensure you have enough boxes of different sizes to accommodate your items.
- Purchase additional boxes from D.C. Moore & Son
- Purchase and use specialized boxes for certain items, such as picture and mirror boxes, wardrobe boxes, and dish and china boxes.
- Ensure you have plenty of tape, bubble wrap, packing paper (including heavy duty packing paper). D.C. Moore carries all of your needed packing materials.
Once you have all of your packing materials, you must approach the task systematically. Being organized helps make packing for your move easier.
- Start with one room, and pack everything in it that is not essential. Finish as much as you can before moving on to the next room.
- Keep a list for each room of items that still need to be packed to make sure no item gets left behind or forgotten.
- Mark every single box with the room it needs to end up in on your move day. A quick listing of contents, such as ‘dishes’, or ‘books’ allows you to put your hands quickly on the items you want.
- Mark boxes with delicate contents as fragile.
- Make sure boxes that you feel are fully packed can cope with the weight, and move the box across the room, to check its stability.
- If you know which boxes you want to open first, mark them with an exclamation point or a similar reminder so you know which boxes to start unpacking immediately upon arrival.
- Keep extra boxes on hand for things you will want to save for last minute packing.
1 Week Before
- Use extra boxes to complete packing last minute items
- Confirm install/start date of all utilities at new location (Electric, Water, Gas, Cable, Phone, Sewer)
- Confirm disconnect of utility services at old home
- Confirm transfer of services (pest control, lawn maintenance)
- Confirm update of address with government and financial institutions (Credit cards, auto finance, banks and investment companies, Social Security Administration, DMV, Pharmacy, Insurance)
- Confirm new address with subscription services (health club, newspapers, magazines, newsletters)
- Make arrangements (if possible) for kids and pets to be with a sitter. This is a great help for parents as moving day can extremely hectic if not planned and coordinated properly
- Pack up all last minute items before heading to sleep
- Do a walk-through of every room and closet space
- Set aside drinks, snacks, and any medication needed for moving day
- Make sure boxes that should be loaded last or are fragile items are marked as such
- Keep medications, baby toiletries, and other important items as such aside and labeled.
- Try to get a good night’s rest
So all of the preparation and the big day is finally here. Moving day can go really smoothly if you allow D.C. Moore to handle everything for you. We are professionals and we will make every effort to keep your valuables safe and alleviate your moving stress.
- Have breakfast to start your day
- If no sitter, have children and pets secluded to one part of the home as the movers move your items.
- Have games, snacks and an adult with young children as the movers are working
- Make sure you have plenty of snacks and drinks throughout the day. The process of moving are both physically and mentally demanding, so you will need the energy, as well as the occasional break.
- Relax - we at D.C. Moore are movers you can trust!